Survey Software Review

Why Use Survey Software?

Thanks to the advancement of the internet, anyone can poll their friends with free survey tools. However, a basic survey maker is a far cry from the survey software that true researchers use. Whether you're trying to rate customer satisfaction, get anonymous employee opinions or poll communities for a thesis project, survey software gives you the tools you need to create a survey, organize the results and prepare a detailed report.

Modern software makes creating a survey easier than ever, thanks to drag-and-drop tools and editable stock questions. However, simple use does not discount the strength and value of the survey maker. Multiple question types and complex organization give you the tools to get accurate and detailed information from your respondents. All of the survey solutions we reviewed include multiple analysis tools, so you can filter results by specific responses and add graphics to your reports.

As we compared professional survey solutions, we found that The Survey System, KeyPoint and FluidSurvey are the best survey tools that give researchers the most options. All of survey makers we tested have excellent resources and their own strengths and weaknesses. We encourage you to explore our reviews, and if you need more information, read our articles on survey software.

Survey Software: What to Look For

Conducting and analyzing surveys can at times be difficult and frustrating. Survey software should help make market research and analysis easier. It should provide the surveyor with a degree of creative freedom in designing surveys and in the choice of questions. It should include enough analytical tools to calculate accurate and relevant results. Here are the criteria Top Ten Reviews used to evaluate survey software:

Survey Creation
The software should provide options and features that allow you to customize the look of the survey and set restrictions associated with it. These may include question creation and selection, as well as the ability to choose fonts, images and colors. It should include respondent restrictions, such as preventing individuals from taking an online survey more than once.

Survey Analysis
Survey software should include analytical and statistical tools. Many applications have simple analysis such as percentages and pie charts. The top programs include sophisticated statistical options, such as tools to compare data from varied survey questions and create corresponding data tables. The software should be compatible with a word processor or text and data applications to export analysis reports.

Survey Administration
Top survey software should provide various options and methods for administering surveys. These include via internet, paper printouts, face-to-face interviews and email.

Help & Support
The best survey software has tutorials to instruct you in survey creation. It offers a manual or user guide, as well as FAQs. It should be supported by responsive and knowledgeable customer representatives via telephone and email.

Ease of Use
Creating surveys and analyzing the data can be complicated. That's why survey software should be powerful enough to produce relevant and reliable results, but easy enough for novice surveyors and computer users to understand and use. The best survey software requires no training.

Companies, organizations and agencies depend heavily on consumers' thoughts and opinions to stay competitive. Surveys and polls provide an outlet for businesses, nonprofits, government agencies and others to learn about consumers and their expectations. When used correctly, survey software can help identify trends, determine your customers' needs and build a more successful business or organization.

 
 
Software » Business » Survey Software Review
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Rank #1#2#3#4#5#6#7#8#9#10
10-9  Excellent
8-6    Good
5-4    Average
3-2    Poor
1-0    Bad
The Survey System KeyPoint FluidSurveys Snap Surveys StatPac SurveyGold SurveyMonkey Survey Crafter Professional SurveyGizmo SurveyPro
The Survey System KeyPoint FluidSurveys Snap Surveys StatPac SurveyGold SurveyMonkey Survey Crafter Professional SurveyGizmo SurveyPro
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Ratings
9.83
9.75
9.70
9.63
9.55
9.48
9.25
9.05
8.88
8.50
10
9
8
7
6
5
4
3
2
1
10.00
10.00
9.38
10.00
9.38
9.75
10.00
9.38
10.00
9.38
10.00
9.38
10.00
8.75
10.00
10.00
10.00
10.00
8.13
8.13
10.00
9.75
9.38
10.00
7.50
8.75
9.75
10.00
10.00
9.38
9.75
9.38
8.75
10.00
7.50
9.75
10.00
8.13
10.00
5.00
10.00
7.50
9.38
7.50
10.00
8.75
8.75
8.75
10.00
5.00
 
Survey Creation
Create Custom Questions
Multiple Choice Single Response
Multiple Choice Multiple Responses
Question Matrix
Comment
Sample Surveys
Skip Pattern/ Branching
Require Answers
Rating
Restrict Access
Curb Ballot Box Stuffing
Stock Questions
 
Ranking
 
Save Incomplete Surveys
 
Multimedia
HTML
HTML
Random Order
 
Custom Design
 
Respondents Can Update Answers
 
  
Survey Analysis
Graphs
Bar
Filters
Percentages
Pie
Cross Tabulations
Mean
Frequency Tables
Median
Print Results
Standard Deviation
Banner Tabulations
 
Mode
  
Maximum Value
 
Minimum Value
 
Correlation Matrices
 
  
Line
 
 
Survey Administration
Online
Unlimited Surveys
Interview
Paper
 
Email
 
Mobile
 
Social Networks   
 
 
 
Import/Export
Export Results
Export Survey
Import Results
 
Import Survey
  
 
Help & Support
Email
Tutorials
User Manual or Guide
 
 
Phone
FAQs
  
 
Supported Configurations
Windows 8
 
Windows 7
Windows Vista
Windows XP
Mac OS